Our Services

Guiding you step-by-step to launch your in-home healthcare business in NC.

1. The Startup Phase: NC Licensure & Launch

Ideal for: New entrepreneurs who need a guide through the paperwork mountain.

• DHSR Application Assistance: We handle the heavy lifting of the North Carolina Division of Health Service Regulation application to ensure it's accepted the first time.

• Policy & Procedure Manuals: Custom-tailored, state-compliant manuals that reflect the high standards I use in my own agencies.

• Initial Survey Readiness: A "Mock Survey" of your office and files to ensure you pass your first state inspection with flying colors.

2. The Expansion Phase: Certificate of Need (CON) Strategy

Ideal for: Established agencies looking to add Home Health or Hospice services.

• Need Determination Analysis: We analyze the NC State Medical Facilities Plan to see if your county is eligible for new service lines.

• CON Application Support: Navigating the "Certificate of Need" law is complex; we provide the strategic narrative and data needed for a strong state submission.

• Service Line Growth: Expert advice on transitioning from PCA (Personal Care) services to more clinical models.

Ideal for: Agency owners who need a professional "second set of eyes" or specialized training.

• Staffing & Credentialing Audit: Learn the exact hiring and background check systems I use at Nowell Care at Home and Nowell’s In-Home Helpers.

• One-on-One Strategy Sessions: Hour-long deep dives into your specific business hurdles, from billing issues to marketing in the NC landscape.

• Caregiver-to-Owner Mentorship: A unique program for those with a caregiving background (like my own) looking to move into the administrative and ownership side of healthcare.

3. Specialized Consulting & Mentorship

Contact Us

Reach out for guidance on starting your care business.